Holiday Inn El Paso West - Sunland Park By Ihg, El Paso

I recently had a mixed experience at this hotel. While the check-in process was welcoming and the room was quite comfortable, I encountered significant issues with the layout and accessibility when trying to reach my room. The pool area was nice and well-maintained, but the dining options were not as impressive, especially considering the prices charged. Overall, it’s a decent stay, but the navigation around the hotel could definitely be improved.

This hotel has some strengths, like clean rooms, spacious layouts, and a helpful staff member who made my stay more enjoyable. However, my experience was marred by issues like an unfriendly front desk service, broken amenities, and a disappointing dining situation. Overall, it fell short of what I was hoping for, especially for the price I paid.

This hotel has some positives and negatives worth considering. The rooms are often clean and comfortable, providing a decent resting spot, but navigating to them can be a challenge due to the maze-like layout. The service had its ups and downs, with some staff members being helpful while others were less accommodating. Additionally, the location is relatively convenient for travelers, but certain amenities fell short of expectations, especially regarding food options.

The Holiday Inn El Paso West truly felt more like a resort than a standard hotel next to the freeway. The spacious and comfortable rooms were a highlight, providing a great night's sleep. However, the dining experience left something to be desired, particularly with the food quality. The property has fantastic amenities, and overall, it offers good value for the price.

During my stay, I found the hotel to be unique and charming, feeling more like a resort than a standard hotel. The room I had was comfortable, but I did encounter a few maintenance issues that detracted from the experience. The layout was a bit of a maze, making it hard to find my way around, but I enjoyed the overall vibe. However, the staff's service varied significantly; one staff member was helpful, while another was quite dismissive, which left a mixed feeling about my stay.